MBA students attend workshop on Cross-Cultural Management

The School organised a two-day workshop on cross-cultural competencies for today's international managers for NUBS Malaysia MBA students who are at their final stage of study. The workshop was held on September 12-13, 2015, at the Kuala Lumpur Teaching Centre, University of Nottingham Malaysia Campus.

Entitled 'Cross-Cultural Management - The Cornerstone to Global Leadership', the objectives of the course were to enable participants to apply a practical framework to analyze different cultures’ management practices, to develop future international managers with a level of cross-cultural competency and people skills, to create opportunities to learn how to manage diverse work teams, to enable participants to communicate effectively and confidently in different cultural contexts, to expose participants to different business practices across cultures, and to develop and build cross-cultural competencies amongst participants.

The speaker, Professor Betty J Chung, Professor of Cross-Cultural Management and Leadership Development and Director of the Global Leadership Institute at KAIST College of Business, reviewed a practical framework of cultural dimensions that influence business interactions and introduced tools and techniques to assist in the bridging of cultural gaps. She also explored core “Eastern and Western” themes that influence culture and business interactions, and engaged the participants in a session on Cross-Cultural Adaptability Inventory and action planning.

Speaker Biodata

Professor Betty J. Chung has served as a Professor of Cross-Cultural Management and Leadership Development for the past 17 years and is presently the Director of the Global Leadership Institute, at KAIST College of Business. Professor Chung’s passion focuses on developing leadership capabilities to optimize personal and organizational effectiveness. Dr Chung also provides leadership to the Association of Asia Pacific Business Schools (AAPBS) as the Executive Director of AAPBS. In addition, she served as a Visiting Professor at SASIN Graduate School of Management in Bangkok, Thailand, Sun Yat-Sen University and Jinan University in Guangzhou, China and the Chinese Chamber of Commerce in Yangon, Myanmar. Dr Chung also is a lecturer for Executive MBA students from King Fahd University in Saudi Arabia and the Indian Institute of Management Bangalore (IIMB). In 2010, AACSB named Professor Chung as a “Master Teacher” for the Asia-Pacific region in promoting Teaching Effectiveness training and enhancing the quality of teaching for faculty. She currently co-chairs AMCHAM’s Education Committee and for the past 5 years has chaired AMCHAM’s Professional Women’s Committee.

She has served both domestic and multinational companies in Korea, Thailand, China, and the USA as a training specialist, coach and lecturer in the areas of Leadership Development, Cross Cultural Management, Negotiation Skills, Presentation and Effective Communication Skills. A list of selected clients and companies include McKinsey & Co, Citigroup, Dell, Novartis, Mirae Asset, Samsung Group, SK Group, Hyundai Group, Doosan Group, CJ Group, GM Korea, GM-Onstar, Hana Bank, Standard Chartered Bank, ING Life Korea, Lundbeck Korea, BAY Bangkok, and Flextronics China.

Prior to working at KAIST, Dr Chung was an Assistant Professor at the University of Illinois at Chicago teaching classes on Organizational Behavior and Diversity Management for masters and doctoral level students. Prior to her teaching role in Chicago, Dr Chung served as a consultant in Coopers and Lybrand’s Diversity Practice working with top leadership on diversity initiatives, strategy and education. She has over 20 years of experience in the field cross-cultural management with an emphasis on leadership development. In addition, she is a certified Conflict Resolution Mediator trained from the New York State Dispute Center in Albany, NY. She also received a training certificate from Harvard Program on Teaching Negotiations in the Organization.

Dr Chung received her doctorate degree from the University of San Francisco in Organization and Leadership with an emphasis on International Education. She conducted her field research inVietnam, Thailand, Hong Kong and the United States researching transcultural leadership styles. Her masters and bachelor’s degrees were obtained from the University of Vermont, in education. She is Chinese-American, married to a Korean and the mother of two sons.